For security reasons we have robots that detect and ban fake profiles in an automatic way.
These are algorithms with mathematical formulas, they are not always humans, these robots are there to protect you and to complete the human work by eliminating the maximum of false profiles and scammers.
However a robot can make mistakes, can misinterpret a situation and can ban a correct profile.
If your profile has been banned and you think you are a victim do not hesitate to call us at the ISN Services main office, the call is free and your right to resume your account will be guarentiated in case your situation is correct.